For years, reinsurance has chased straight-through processing, and when it works, it works well.

But the idea that automation removes complexity doesn’t quite hold up in practice. The reality is that exceptions aren’t the edge case, they’re the day-to-day.

The firms that are getting this right aren’t eliminating exceptions, they’re building better ways to manage them.

Learn how the Right First Time (RFT) philosophy eliminates FNOL errors and prevents retrocession leakage, transforming claims management from a cost centre into a strategic engine for operational excellence and capital efficiency.

Explore why your human logic is actually the gold standard for automation in reinsurance and how process parity is the only real way to turn tech investments into actual ROI.

You’re sailing full steam ahead, trying to scale operations in the high-stakes world of global reinsurance. Growth is the goal, efficiency the promise - until reality hits! Beneath the surface lies the iceberg every reinsurer knows too well: the manual burden of claims administration…

From Goodness Algorithms to RPA Elves, explore what reinsurance leaders can learn from the North Pole’s ultimate automation strategy to de-risk their own operations. Happy holidays!

Despite the high rate of AI adoption in reinsurance, few reinsurers have successfully translated early experimentation into any kind of actual sustained enterprise value. 

Here’s what I’m proposing, based on experience and backed by research: modular AI architecture.

While the reinsurance sector may not be the backdrop for a classic horror film, it has historically battled significant internal obstacles. I dealt with five of these obstacles a couple of years ago, and my question now is, has anything changed?

AI won’t fix your claims problems unless the data, operations, and human expertise behind it are fit for purpose. Here’s how to avoid the hype and focus on what really matters in reinsurance.